Privacy Policy
Our contact details
Name: Barn Owl Properties Ltd
Address: Berry Hall, Berry Hall Road, Barton Turf, Norwich, NR12 8BD
Phone Number: 07775 720931 or 07825 774160
E-mail: info@barnowlproperties.com
Privacy Policy
This privacy policy document contains types of information that is collected and recorded by Barn Owl Properties and how we use it.
This policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect.
This is also not applicable to any information collected offline or via channels other than this website.
Our visitors privacy is our priority; If you have additional questions or require more information regarding our policy, please don't hesitate to contact us directly.
Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.
The type of personal information we collect
We currently collect, process and use the following information in various ways;
- Personal identifiers, contacts and characteristics (for example, name and contact details).
- If applicable, by contacting us directly; we may receive additional information about you such as your full name, email address, phone number and postal address, the contents of the message and/or attachments you may send us, and other information you may choose to provide.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the below reasons and we also receive personal information indirectly, from the following sources in the following scenarios:
- Communication with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Sending you messages or emails via our contact us section.
- Understanding and analysing how you use our website.
- Improving, personalising, and expanding our website.
- Providing, operating, and maintaining our website.
- Developing new products, services, features, and functionality.
- To help prevent and find any incidents of fraud.
We also may come in to contact with you via our social media accounts on Facebook, LinkedIn and/or via our Google Business Profile.
Log files
Our business follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users movement on the website, and gathering demographic information.
Cookies
Like any other website ours uses cookies. These are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users experience by customising our website content based on visitors browser type and/or other information.
Third party privacy
Our policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.
Advertising partners privacy policies
If applicable; please use this section for the privacy policy of each of our advertising partners etc; third party ad servers or ad networks uses technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on our website, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit. Please note that we have no access to or control over these cookies that are used by third-party advertisers.
GDPR data protection rights
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting directly.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep different types of personal informations as detailed above for a certain time period. We will then dispose your information as required.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at either via our email address, phone number or postal address, if you wish to make a request or exercise your rights.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us directly.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk